ARUS RealEstate

Built for Real Estate. Ready for Everything.

ARUS RealEstate is the enterprise real estate ERP for developers, real estate investment trusts, property managers, homeowners’ associations and strata associations, and public housing authorities that need on‑premises or sovereign cloud deployment. Unify leasing & tenancy, property management, facilities maintenance, billing & collections, finance & International Financial Reporting Standard 16 lease accounting, utilities, and sales/off‑plan in one secure platform—without third‑party access or vendor lock‑in. Maintain full control over tenant/owner data, contracts, and financial records with granular role‑based access control, data residency, and end‑to‑end auditability—delivering compliance, operational resilience, and portfolio‑wide performance at scale.

ARUS RealEstate Plans & Editions

Choose the right real estate ERP—property management, leasing, billing, finance & FM—deploy on‑premises or sovereign cloud.

Core
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Business
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Enterprise
All Business Modules
Nationwide Integrations Nationwide Integrations
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Product Modules

Portfolio & Master Data

Legal Entities & Special Purpose Vehicles (SPVs)

Define holding companies, SPVs, and cost centers; configure intercompany rules, consolidation scope, and ownership hierarchies for accurate real estate reporting.

Projects & Communities Master

Model mixed‑use developments with phases, clusters, and amenities, including defect liability period (DLP) windows for post‑handover control.

Asset Registry & Unit Typology

Maintain buildings, floors, units, and common areas with typology (residential, office, retail), net/gross areas, fit‑out status, and handover readiness.

Ownership Structures

Track freehold, leasehold, joint ventures, and strata ownership percentages to support governance and investor reporting.

Geospatial (GIS) Basics

Store site and plot coordinates and polygons, overlaying portfolio map layers for faster navigation and field operations.

Reference & Codes Library

Centralize currencies, tax codes, reason codes, charge codes, and service catalogs to enforce data quality and consistency.

Document Templates

Standardize offers, contracts, and invoices with multi‑language templates and merge fields for faster, compliant document assembly.

Leasing & Tenancy (Residential, Commercial, Retail, Flex)

Lead‑to‑Lease Pipeline

Manage unit availability, pricing rules, offers, holds, and reservation deposits for higher conversion and shorter vacancy periods.

Applications & Tenant Screening

Capture KYC, employment and income checks, required documents, and approvals with auditable workflows.

Lease Contracts & E‑Signatures

Generate leases with versioning, clauses, addenda, and electronic signatures to accelerate move‑ins securely.

Rent Structures & Indexation

Support fixed, stepped, CPI‑indexed, and slabbed rent with grace periods, proration, and escalation schedules.

Renewals & Terminations

Automate notices, retention offers, exit inspections, and settlements to protect occupancy and cash flow.

Retail‑Specific Leasing

Handle base + turnover rent, sales reporting, audit rights, and marketing contributions for malls and mixed‑use assets.

Flexible Space & Co‑working

Offer hot desk and office passes with hourly/daily plans, credits, and digital access for hybrid tenants.

Lease Compliance

Track key dates, options and rights, break clauses, and security deposits or guarantees with alerts.

Sales & Off‑Plan (Development Sales)

Inventory Release & Pricing

Publish unit releases, price lists, promotions, and payment plans or milestones aligned to sales strategy.

Booking & Escrow Controls

Manage reservations with refundable/non‑refundable rules and escrow milestones to comply with regulations.

Collections & Milestone Billing

Issue milestone invoices with dunning, reminders, and post‑dated cheque (PDC) schedules for predictable cash flow.

Handover & Snagging

Orchestrate inspections, defect lists, contractor assignment, and closure to deliver quality handovers.

Title & Ownership Records

Maintain post‑handover document sets and ownership change processes for complete unit histories.

Cancellation & Resale

Apply penalty rules and manage secondary sale workflows with full auditability.

Billing & Collections

Recurring Charges

Automate rent, common area maintenance (CAM) or service charges, chilled water, parking, and amenities fees.

Usage‑Based Billing

Import and estimate sub‑meter readings for water, power, and gas with exception handling and validations.

One‑Off Fees & Penalties

Bill move‑in/move‑out, administration, penalties, and violations with configurable rules.

Invoicing & Tax

Run billing cycles, batching, e‑invoicing, VAT/tax handling, and credit/debit notes with audit trails.

Payments & Gateways

Accept cards, bank transfers, and local rails; manage offline receipts, refunds, and digital wallets.

Collections & Dunning Strategy

Segment customers by risk band, automate reminders, promises‑to‑pay, and legal escalations.

Customer Statements

Provide statements of account and transaction histories with downloadable PDF statements.

Finance & Accounting (ERP‑grade)

General Ledger & Allocations

Configure chart of accounts, journals, allocations, intercompany, and period close for real estate finance.

Accounts Receivable

Manage invoices, receipts, credit control, and write‑offs with aging dashboards.

Accounts Payable & 3‑Way Match

Process vendor bills with PO‑GRN‑Invoice matching, payments, and withholding taxes.

Cash & Bank Management

Reconcile bank accounts, map virtual IBANs, and manage treasury basics and cash positioning.

Tax & Indirect VAT

Support configurable tax regimes, reverse charges, returns preparation, and a full tax audit trail.

IFRS‑16 Lease Accounting

Automate right‑of‑use assets, lease liabilities, and remeasurements for compliance.

Revenue Recognition

Apply percentage‑of‑completion or milestone methods for development sales and accrual/deferral for services.

Fixed Assets

Handle capitalization, depreciation methods, transfers, disposals, and impairment testing.

Budgeting & Forecasting

Plan opex/capex budgets, run rolling forecasts, and scenario planning across entities.

Multi‑Entity Consolidation

Consolidate groups with elimination rules, currency translation, and consolidated financial reporting.

Facilities, Maintenance & FM

Helpdesk & Ticketing

Intake via web, app, or call center; triage and categorize with SLA timers and escalation policies.

Reactive Maintenance

Dispatch mobile technicians, capture parts and time, and complete digital checklists in the field.

Preventive Maintenance (PPM)

Schedule PPM by asset class with compliance inspections and auto‑generated work orders.

Asset Lifecycle Management

Track warranties, AMC contracts, and end‑of‑life plans to optimize maintenance spend.

SLA Compliance & Penalties

Monitor vendor SLAs and automate credits or penalties based on measured performance.

Health, Safety & Environment (HSE)

Record safety incidents, inspections, corrective actions, and audits for compliance.

Maintenance Costing

Roll up work order costs and charge back to tenants or owners while tracking budget adherence.

Community, Homeowners’ Associations & Common Areas

Associations & Boards

Manage association formation, board roles, meeting agendas, and minutes with approvals.

Service Charge Budgeting

Build and approve budgets and apportion to owners with transparent statements.

Owner & Tenant Portals

Provide online payments, statements, bookings, notices, and voting for greater engagement.

Amenities & Facility Bookings

Offer pools, gyms, and courts with quotas, rules, deposits, and penalties.

Community Violations

Capture rule violations with evidence, fines, and appeals workflow.

Visitor Management

Issue QR codes, integrate with gatehouse systems, and maintain entry/exit logs.

Retail & Mall Operations (Mixed‑use)

Retail Mix & Zoning

Plan categories, anchors, kiosks, and pop‑ups to optimize merchandising mix and traffic.

Turnover Rent Management

Capture sales (self‑report or API), check variances, and compute base + turnover rent.

Marketing Contributions

Bill marketing contributions and manage campaign calendars and approvals.

Footfall & Occupancy Analytics

Integrate counters/IoT to build occupancy heatmaps and performance dashboards.

Promotional Spaces

Manage short‑term lettings, rate cards, and permits for kiosks and pop‑ups.

Hospitality & Short‑Stay (Optional)

Reservations & Rates

Connect via channel managers for direct/OTA bookings, availability, and rate codes.

Front Desk & Folios

Streamline check‑in/out, guest folios, late checkout rules, and incidentals.

Housekeeping Operations

Automate turnaround tasks, inspections, and priorities for quicker ready‑rooms.

Revenue Management

Apply basic yield rules or integrate external RMS for price optimization.

Development & Projects (Capex/Construction)

Project Setup & WBS

Create WBS, budgets, funding sources, and contingencies for capital projects.

Procurement & Tenders

Run RFQs/RFPs, evaluate bids, issue contracts, and manage change orders.

Progress Billing & Retention

Control interim payment certificates (IPCs), retention, and milestone approvals.

Snagging & Handover Closeout

Track defects, contractor closeout, and capture O&M documentation for handover.

Cost Control & Forecasting

Compare commitments vs actuals and maintain forecast‑to‑complete with variance analysis.

Procurement & Vendor Management

Vendor Onboarding & KYC

Manage vendor profiles, certifications with expiry tracking, and risk scoring.

Catalogs & Price Lists

Publish items and services with SLAs and indexation rules to keep costs current.

Procure‑to‑Pay Workflow

Move from requisitions to approvals to POs, GRNs, and AP invoices seamlessly.

Contract Management

Track terms, renewals, performance KPIs, and penalties in one repository.

Sourcing Events

Run RFx events, compare bids, and document award rationale for auditability.

Inventory, Stores & Fixed Assets

Warehouses & Stores

Manage locations, bins, stock adjustments, and cycle counts with accuracy.

Parts & Items

Set min/max levels, reorder points, and valuations (FIFO/weighted average).

Issues & Returns

Consume parts to work orders and process returns to stock with traceability.

Fixed Asset Register

Link fixed assets to locations and units for complete asset visibility.

Utilities & Energy

Metering Hierarchies

Model master and sub‑meters with virtual aggregation for shared services.

Tariffs & Time‑of‑Use

Configure slabs, time‑of‑use, and seasonal tariffs for accurate billing.

Reads & IoT Ingestion

Enter manually, bulk import, or ingest via MQTT/API for automation.

Billing & Recovery

Charge back consumption to tenants or owners with exception handling.

Sustainability & ESG KPIs

Track energy and water dashboards, intensity metrics, and sustainability KPIs.

CRM, Sales & Marketing

Leads & 360‑Degree Profiles

Capture prospects, channels, and source attribution for precise targeting.

Leasing & Sales Pipelines

Manage commercial leasing and sales stages, broker relationships, and commissions.

Campaign Automation

Run email, SMS, and WhatsApp campaigns with landing pages and UTM tracking.

Events & Site Tours

Schedule tours, collect feedback, and measure conversion to deals.

Customer Care & Feedback

Handle cases, send satisfaction surveys, and monitor CSAT/NPS scores.

Documents, E‑Signature & Records

Document Management System (DMS)

Organize folders by entity, asset, and contract with version control and full‑text search.

Templates & Clause Libraries

Assemble documents using reusable clauses, merge fields, and multi‑language templates.

E‑Signature Workflows

Connect to signature providers with signer roles, sequence, and audit trail.

Retention & Legal Hold

Apply retention policies by document type and export securely for discovery.

Security & Identity

Single Sign‑On & Identity Federation

Support SSO via SAML/OIDC with user provisioning through SCIM when available.

Role‑ & Attribute‑Based Access

Enforce role‑based and attribute‑based policies by entity, project, and geography.

Multi‑Factor Authentication & Device Hygiene

Enable OTP and WebAuthn with device registration and step‑up for sensitive actions.

Session Security & Network Controls

Add IP restrictions and session policies tuned for high‑risk operations.

Audit Trails & Segregation of Duties

Maintain immutable logs and SoD checks for compliance and investigations.

Governance, Risk & Compliance

Policies & Controls Registry

Map controls to modules with control owners and periodic attestations.

Risk Register & Mitigation

Track KRIs with heatmaps and mitigation plans across the portfolio.

Insurance & Claims

Manage policies, allocate premiums, and capture claims and recoveries.

Regulatory Reporting

Produce configurable packs and export pipelines for regulators and boards.

Data Privacy & Consent

Operate with purpose limitation, subject rights workflows, and auditability.

Analytics, Business Intelligence & Reporting

Operational Dashboards

Monitor occupancy, arrears, maintenance SLAs, and leasing velocity in real time.

Financial Analytics

Analyze NOI, yield, RevPAR, and cash flow waterfalls to drive returns.

Portfolio Views & Heatmaps

Visualize lease expiries, pipeline conversion, and recovery ratios portfolio‑wide.

Report Builder & Scheduling

Drag and drop fields, filter, and schedule reports with row‑level security.

Data Hub & KPI Library

Publish star schemas, export to data lake/warehouse, and standardize KPIs.

Integration Platform & APIs

REST & GraphQL APIs

Expose versioned APIs with OAuth2 scopes and rate limits for safe integration.

Webhooks & Events

Subscribe to events such as invoice.created or lease.renewed for automation.

Banking & Payments

Connect gateways, virtual accounts by region, and file‑based bank statements.

E‑Signature & Identity Adapters

Integrate with electronic signature providers and SSO/SCIM identity platforms.

GIS & Mapping Services

Use tiles, geocoding, and reverse‑geocoding for location intelligence.

IoT & Building Systems

Bridge MQTT/AMQP and BACnet/Modbus via gateway services for BMS telemetry.

Data Pipelines & Storage

Deliver CDC/ELT connectors with S3/Blob landing zones for analytics and backups.

Workflow, Automation & Rules

Process Designer

Model BPMN‑style flows with human tasks, SLAs, and escalations.

Approvals Engine

Configure multi‑step approvals, thresholds, and parallel/serial chains.

Rules Engine

Create if‑this‑then‑that logic for charges, routing, dunning, and retention.

Notifications

Send email, SMS, push, and in‑app notifications with quiet hours and localization.

Tenant, Owner & Staff Portals and Apps

Tenant Self‑Service App

Enable payments, requests, bookings, documents, notices, and move‑in/out workflows.

Owner & Landlord Portal

Deliver statements, distributions, approvals, and AGM/voting features.

Vendor & Technician App

Provide work orders, checklists, parts/time capture, routes, and offline mode.

Back‑Office Web Application

Operate a secure back‑office web application with role‑aware widgets, administrative controls, and audit trails.

Parking & Access

Parking Inventory & Allocations

Manage bays, permits, visitor parking, and EV chargers with allocation rules.

Access Control & ANPR

Integrate gate/barrier providers and license‑plate recognition where permitted.

Parking Billing

Bill monthly passes, visitor fees, and validations with cashless payments.

Geospatial Information & Field Operations

Portfolio Map & Layers

Navigate sites, buildings, and units with utility and incident layers on the map.

Routing & Geo‑Fencing

Optimize technician routes and confirm on‑site arrival via geo‑fencing.

Field Data Capture

Collect offline forms, photos with annotations, and GPS stamps for auditability.

Marketplace & Extensibility

Plugin Framework

Extend UI widgets, data models, APIs, and webhooks safely via versioned extensions.

App Store & Partner Apps

Discover internal or partner modules with tenant‑level enable/disable.

Guard‑railed Scripting

Run low‑code formulas and serverless functions with quotas and isolation.

Internationalization, Multi‑Tenancy & Deployments

Localization & Calendars

Support English/Arabic (RTL) and others with localized calendars and formats.

Multi‑Currency & FX

Maintain FX rates, dual reporting currency, and revaluation for finance.

Multi‑Tenant Isolation

Provide logical isolation with per‑tenant configuration and theming.

Deployment Modes

Choose SaaS (multi‑tenant), single‑tenant dedicated, or on‑premises/sovereign cloud.

Backup & Disaster Recovery

Achieve RPO/RTO targets with point‑in‑time recovery and cross‑region replication.

Performance & Scale

Use sharding, read replicas, and back‑pressure queues for predictable performance.

Observability, Operations & Platform

Logging, Metrics & Tracing

Centralize logs with Prometheus/Grafana and OpenTelemetry for deep troubleshooting.

Health Checks & Synthetic Monitoring

Run probes and canaries, manage error budgets and SLOs for reliability.

Configuration & Secrets Management

Version configuration safely and store secrets in a secure vault.

Release Management & Feature Flags

Ship blue/green or canary releases, toggle features, and audit configuration changes.

Access Audits & Forensics

Track who did what and when; export trails for internal and external audit.

Nationwide Integrations

UAE VAT

UAE VAT handling with codes, rates, returns, and adjustments

Ejari Tenancy

Ejari tenancy registration and contract validation

Tawtheeq System

Abu Dhabi Tawtheeq tenancy registration integration

RERA & Mollak

Dubai RERA/Mollak integrations for owners’ associations, escrow accounts, and compliance reporting

Leasing, billing, finance, FM, analytics and more — deploy on-premises or sovereign cloud.

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